SASSA Status Check Failed Due to Identity Verification Failed

After doing the SASSA status check, if you find out that “Identity Verification Failed” and you are worried then you are on the right page. Sassa Status Check Failed is a normal thing as there are millions of Sassa grant applicants out there. All the applicants are waiting for their payments for this month.

So what should you do? Well, keep reading this guide and we will provide you with an authentic solution.

Key Points of this Article:

• What is the reason for a failed application status.
• How to get grant approval after a failed status.

What is the Meaning of “Identity Verification Failed’?

Identity Verification Failed means your SRD grant application has failed due to incorrect information such as name, surname, ID number, or date of birth.

Sassa is a governmental agency so Sassa has access to all the records of citizens. It also uses the Department of Home Affairs (DHA) database to verify the identity details of all the applicants.

So if your application details do not match with the DHA database, then Sassa will reject your application and mark it as “Identity Verification Failed”.

Why Has My Sassa Status Check Failed For SRD Grant?

Identity verification failure for the SASSA SRD R350 Grant can occur due to various reasons. While the specific reasons may vary, some common factors that could lead to identity verification failure include:

Incorrect Information Submission:

Providing inaccurate personal information during the application process can result in identity verification failure. This may include errors in names, addresses, ID numbers, or other crucial details.

Mismatched Information:

Discrepancies between the information provided in the application and the data stored in the Department of Home Affairs (DHA) database can lead to identity verification failure. It’s essential to ensure that the details entered match the official records.

Outdated or Incomplete Information:

If your information on the DHA or other government databases is outdated, incomplete, or inconsistent, it may cause verification issues. Make sure that your details are up-to-date and accurately reflect your current status.

Identity Theft or Fraud:

Cases of identity theft or fraud can lead to discrepancies in the information provided. If someone has used your identity to apply for the grant fraudulently, it can result in verification failure.

System Errors:

Technical glitches or errors in the verification system could also contribute to identity verification failure. In some cases, the failure may be due to issues within the system itself, and it may not necessarily be related to the applicant’s information.

Government Database Issues:

Problems with the DHA or other government department databases, such as maintenance or technical issues, can impact the verification process. In such cases, applicants may experience delays or failures in identity verification.

Ineligibility Criteria:

If an applicant does not meet the eligibility criteria for the SASSA SRD R350 Grant, it can result in identity verification failure. Applicants must fulfill specific requirements, and failure to meet these criteria can lead to rejection.

How Do I Fix My Sassa Status Failed for SRD?

The only way to fix “SASSA Status Failed” is to appeal for reconsideration within 30 to 90 days after the application rejection. You need to check your application form details and find out the mistakes.

Correct all the mistakes and appeal for a reapplication process.

1. Open the browser and type srd.dsd.gov.za.
2. On this website, enter your ID number and phone number.
3. Now tap on Send Pin to get an OTP on your number that you need to enter on the website again.
4. Now choose the month of the grant that you are going to apply for.
5. Next, choose the reason for the appeal of the application.
6. Now submit your application.

How Do I Reinstate My Sassa Grant Failed?

SASSA has changed the policy for 2023 and 2024. Now the maximum period of SRD grant is 3 months for every applicant. After that, the grant will be stopped for that beneficiary. 

However, if you want to reinstate your failed grant then you need to visit the nearest Sassa office and fill out the reinstate application form and submit it.

F.A.Q

How can I check the status of my SASSA SRD R350 Grant application?

Visit the SASSA website or use WhatsApp to check your application status online.

What documents do I need to apply for the SASSA SRD R350 Grant?

You only need a valid South African ID, proof of address, and a phone number; no additional documents are required.

Can I apply for the SASSA grant if I am employed or receive another government grant?

No, the grant is intended for unemployed individuals who do not receive any other form of government financial assistance.

What should I do if my application is rejected?

Check the rejection reason, correct any errors, and reapply. If issues persist, contact SASSA for assistance.

How will I receive the SASSA SRD R350 Grant payment?

Payments are made through various methods, including bank transfers, cash at ATMs, and designated pay points. Choose your preferred method during the application process.