How to Block SASSA Card?

If your SASSA card is lost or stolen then one of the first things that you should do is block your SASSA card. It is a very critical step if you do not want to lose your money. A lost card can be used by someone who is not authorized to use it. So you should treat your SASSA card just like your cash.

In this guide, we are going to show you how to block SASSA card when it is lost or stolen. The guide is simple and you will not need to get into any hassle.

How to Block a Lost or Stolen SASSA Debit Card?

Please hurry and follow these steps to block your card immediately if it is stolen or lost. Try to perform these steps as fast as possible.

1- Call on SASSA Helpline

One of the first and easiest steps to take is to make a call on the SASSA helpline. Here is what exactly you need to do right now:

1. Pick up your phone and dial 0800 60 10 11.
2. Now wait for the response from the SASSA.
3. When you get through to the SASSA helpline, you’ll be connected to a customer service representative. You’ll need to provide them with your SASSA card details, such as your card number, your name, ID number, and phone number.
4. Inform the customer service representative that you want to block your lost or stolen SASSA card.
5. Follow the instructions that you will get from the service representative.
6. However, you will need to verify your request for blocking with the following details:
   1. The details of the last or most recent transaction.
   2. Card number.
   3. Card expiry date.
   4. Your SASSA ID number.
7. Make sure to provide all the documents and details that are necessary to verify your blocking request.
8. Now your SASSA card will be blocked and you can now take a deep breath finally.

Note: For peace of mind, you should counter-verify that your SASSA card has been blocked. For this purpose, visit the nearest SASSA office, ask about your card-blocking request, and confirm whether it is done or not.

2- Block SASSA Card Through Office

If you are unable to file the complaint of a lost or stolen card on the phone then do not wait for it. You have the option to visit the SASSA office and request your card’s blocking as soon as possible.

Here is the step-by-step process:

1. Find the nearest SASSA office and then visit it.
2. Talk to any of the SASSA officers and talk to them about your card’s missing or stolen situation.
3. Make sure to visit the office with your all required documents. It is crucial to bring all the ID documents in order to request a card blocking.
4. Provide all the necessary details that the SASSA officer will ask you like your name, surname, ID number, phone number, and SASSA reference number.
5. Now the officer will block your card and it will not be able to be used by anyone.

3- Block SASSA Card Online

If both of the above methods are not working for you then you need to use the online card blocking process. The process involves the following steps:

1. Go to https://srd.sassa.gov.za/ which is the SASSA services portal.
2. Now on the front page, you will see an option of “How do I change my banking details” so click on it.
3. You need to provide your South African ID number and phone number as well.
4. Get an OTP message on your phone and verify the OTP.
5. Now you will receive a secure link from where you can change your payment method.
6. You can choose any other payment method like Cash Send to get your payment in cash.

This way, your card will become useless and you can use other payment methods to get your SRD grant money. However, if you want to use your card to collect your cash then you need to apply for a new card. Let’s see how you can apply for a new card.

How to Apply for a SASSA Replacement Card?

Now if you have blocked your previous card and still want to use the card option to withdraw your SASSA grant funds then you need to apply for a new SASSA card. This procedure is also easy.

1. Visit the SASSA office and ask for the new SASSA card registration.
2. The officer will offer you an application form that you need to fill out.
3. Now attach all the required documents with your application form and submit it to the officer.
4. Once you submit the application form, you need to wait for the approval and your new card will arrive in 7 to 25 working days.

F.A.Q

What is the phone number to call and block the SASSA card?

If you want to call and block your SASSA card then dial the following number.

• 0800 60 10 11

How to stop my lost SASSA card from being used by anyone?

If you want to stop your lost or stolen SASSA card then you need to call the helpline and block it.

How do I cancel my SASSA card if it’s stolen or lost?

You can visit the SASSA office or call the SASSA helpline to cancel your card.

Conclusion

If you are facing a stolen card situation or you have accidentally lost your card then take the above-mentioned steps as soon as possible. Do not sleep on this process as you may lose all of your funds. If you are facing any troubles while reporting or blocking your SASSA card then you can call on the SASSA helpline or ask us as well. Thanks for reading.