SASSA SRD R370 Grant

COVID-19 has broken records when it comes to the economic crisis. Due to the complete lockdown, many companies were shut down during the pandemic. So in this situation, South Africa is also one of the countries that were affected very badly by the virus. Therefore, the South African Social Security Agency (SASSA) has launched a grant for those who have lost their source of income during COVID-19. The grant is called the Social Relief of Distress grant.

It is also called the SASSA SRD R370 grant or unemployment grant. The amount of this grant is R370, which applicants will get every month. However, the grant period is 3 continuous months, and after that, it will end for that applicant.

In this article, we will learn about how to apply for an SRD R370 grant and what the eligibility criteria are for this Government Unemployment grant.

Also, do your SRD status check on this website and get your SRD application result.

Key Points of this Article:

• Overview of What is SRD Grant.
• Who can apply for SRD grant.
• Application procedure.
• Appeal for reconsideration.

What are the Eligibility Criteria for the SASSA SRD R370 Grant?

Here are the eligibility criteria for the SASSA SRD R370 grant:

• You must be a South African citizen, permanent resident, or refugee registered on the Home Affairs database.
• You must be 18 to 60 years of age.
• You must be unemployed and not receiving any other social grant.
• You must not be receiving an unemployment insurance benefit and do not qualify to receive such benefits. 
• You must not be receiving a stipend from the National Student Financial Aid Scheme.
• You must not be cared for in a state institution.
• You must not be earning any other income.
• If you are employed, your income may not exceed R624 per month. 
• If you are married, your combined income with your spouse may not exceed R624 per month.
• You must not have savings or investments worth more than R350,000.
• You must not have received any other COVID-19 grant.
• You must be willing to do compulsory community service if required.
• You must be willing to participate in training opportunities if identified.
• You must complete an online or in-person application providing personal details, banking details, and consent for verification checks.
• You must provide supporting documents if required including ID, proof of income, bank statements, etc.
• Your application will be assessed based on the above criteria and other verification checks.

So here are the key eligibility criteria that SASSA uses to determine if someone qualifies for the R370 COVID-19 SRD grant. 

What Documents Are Required to Apply for SRD Grant?

Here are the documents that you will need when applying for the SASSA SRD grant.

• When you visit the SRD application page at https://srd.sassa.gov.za/, you will see two forms there. One is a declaration form while the other is a consent form. You need to download these two forms and then sign them and attach them to the application form.
• Your South African ID and ID number.
• Full name (First name and surname).
• A phone number that must be registered in your name. SASSA will use this number to send you an OTP.
• A proof of address like a utility bill or bank statement.

How to Apply for the SASSA SRD Grant?

The application can be submitted online or in person as well. You can choose the method that you think is more convenient. We will provide a guide for both ways. Also, after approval of the SRD application, you need to check SRD payment dates for 2026 as well.

Apply for the SASSA Social Relief of Distress Grant Online

First, let’s find out how to apply for this grant online. This method is more convenient as you do not need to visit any SASSA office. However, the in-person method is also best because the SASSA officer will guide you on how to fill out the application form. 

Here is how to perform the application process online:

• Step 1. Gather Documents: Prepare certified copies of your ID, proof of residency, bank statements, payslips, and other required documents before starting your online application.
• Step 2: Visit the SASSA Website: You need to visit the SASSA website which is https://www.sassa.gov.za/. Then choose the Special COVID-19 Social Relief of Distress R370 Grant from the Social Grants menu option.
• Step 3. Create Profile: You will need to create a secure user profile with your personal details, ID number, contact information, and more. Be sure to create a strong password.
• Step 4. Start Application: Once logged in, you can start completing the SRD Grant application form online. Fill in all sections with your personal, financial, and child disability details.
• Step 5. Upload Documents: The online form allows you to upload scans or photos of your certified ID copy, proof of address, proof of income, and other supporting documents required.
• Step 6. Submit Application: Carefully review your application before submitting it online. Be sure all sections are complete and documents are attached.
• Step 7. Track Status: You can track the status of your SRD Grant application online by logging into your profile. SASSA will also contact you via phone, email, or mail with updates. 
• Step 8. Reassessments: If approved, you may need to complete online reassessments in the future to confirm your continued eligibility. 

Now you will get a receipt that is the proof of your application. You need to keep this receipt safe to check your status in the future.

How to Apply for the SRD Grant In Person?

Now let’s check out how to apply for this grant by visiting the SASSA office. This method is a bit longer and time-consuming but if you prefer to do physical things then here we go.

1. Gather Documents: Prepare certified copies of your ID, proof of address, bank statements, payslips, and other required documents.
2. Visit the SASSA Office: Locate your nearest SASSA office and visit during operating hours. Take a queue number and wait to be called.
3. Request Application Form: Request the SRD grant application form from the SASSA officer. You can also download and print the form to complete beforehand.
4. Complete Form: Use black ink to neatly complete all sections of the application form with your personal, financial, and disability details.
5. Attach Documents: Attach certified copies of all required supporting documents to your application.
6. Submission: Hand in your completed, signed grant application form along with certified copies of required documents to the SASSA officer for formal submission.
7. Assessment: SASSA will assess your application and verify your information with the database of the Department of Home Affairs (DHA).
8. Decision: You will receive an SMS from SASSA informing you if your grant application is approved or declined.
9. Payment Method: If approved, return to the office to select your grant payment method, bank account, cash, or SASSA card.

Why Is My SRD Grant Declined?

There are several reasons why your SRD (Social Relief of Distress) grant application may have been declined by SASSA:

• You do not meet the eligibility criteria – for example, you are over the age limit, receive other grants/income, have savings above the threshold, etc.
• Incomplete application – if you did not provide all required documents or information needed to verify eligibility. 
• Invalid documentation – if the documents submitted were incorrect, expired, or could not be verified as legitimate.
• Failed verification checks – if SASSA could not confirm your identity, citizenship, employment status, income, marital status, etc in the database of DHA. 
• Duplicate application – if you have already applied and received the SRD grant before. Only one grant per person is allowed.
• Fraud suspicion – if SASSA detects fraudulent information or documents, they will decline the application.
• Outstanding payments – if you owe any money to SASSA for previous grants, it must be paid back first. 
• Banking details – incorrect or invalid bank account details can lead to rejection.
• Missed appointments – if you do not attend scheduled SASSA appointments when notified.
• Cannot be located – if SASSA cannot confirm and validate your physical address. 
• Error in assessment – sometimes errors occur during the application review process.
• Budget constraints – limited funding can lead SASSA to start denying otherwise valid applications.

If your SRD grant application is unsuccessful, request the exact reason from SASSA. You can fix issues and reapply if appropriate.

How to Appeal for SRD Grant Reconsideration?

Here are the steps to follow if you wish to appeal or request reconsideration after your SRD (Social Relief of Distress) grant application is declined by SASSA:

1. Contact SASSA – You can call the general SASSA contact center at 0800 60 10 11 or visit your nearest SASSA regional office. Inform them that your SRD application was unsuccessful and you would like to appeal.
2. Request reason – Ask them to provide you with the exact reason(s) your application was declined. This is important so you can address the specific issue(s).
3. Review and fix issues – If there are any problems with your application, such as missing documents, errors, incorrect information, etc., work on fixing those issues. Gather the correct documents, fill out the forms properly, etc.
4. Submit appeal letter – Write a formal appeal letter addressed to the SASSA Appeals Committee. Explain your situation, the reason for the grant need, and the grounds for your appeal clearly. Attach supporting documents.
5. Submit to SASSA office – Submit the written appeal along with any corrected supporting documents to your closest SASSA office in person. Make copies for your records.
6. Follow up – You can follow up after some time if you do not receive a response. The appeal should be reviewed within 90 days.
7. Provide additional information – If requested, promptly provide any additional information SASSA needs for reevaluating your appeal and application. 
8. Attend appeal interview – If called, ensure you are available to attend any in-person appeal interviews scheduled by the SASSA Appeals Committee. 
9. Receive outcome – You will receive a letter from SASSA informing you of the appeal outcome. If declined again, you may have to reapply later.

Contact SASSA for Further Assistance

If you have any concerns or questions, you can contact SASSA using the following contact information:

• SASSA Toll-Free Phone Number: 0800 60 10 11
• Helpline: 012 400 2322
• Contact SASSA: SASSA Offices
• Email Address: [email protected]
• WhatsApp: SASSA WhatsApp Number